How OneAccord Physical Therapy Upped Their Reimbursement Rate by 115% with Athelas

How OneAccord Physical Therapy Upped Their Reimbursement Rate by 115% with Athelas

115%

increased reimbursement rate per visit

15%

decrease in denial rates

Empowered

with unmatched billing & communication confidence

Company

OneAccord Physical Therapy

Company Size

Mid-size

Commure Product Used

“The thing I enjoyed the most about working with Athelas is our weekly meetings with our account manager [...] it’s always like we’re in sync with where we’re going, and it excites me because Athelas has become a part of our culture, our organization, and our daily workflows.”
– Sean Flannagan, Founder and CEO

OneAccord Physical Therapy is one of the only teaching and learning physical therapy clinics in Arizona. All of their physical therapists are dual-credentialed, and many teach both domestically and internationally about their innovative approach to rehabilitation and recovery. OneAccord’s Movement Is Life continuation program—a physical therapist-led aftercare initiative—is designed to promote lifelong healthy habits and prevent future injuries. 

Running these complex educational and patient-centered initiatives on top of their full everyday workload, OneAccord had adapted to doing it all with disconnected tools, fuzzy numbers, and a big dose of worry about whether they were getting it right.

Before Athelas

  • Limited visibility with no access to  exact numbers
  • No choice but to rely on estimations
  • Uncertainty and doubt around billing execution
  • No in-house solutions or support
  • Lack of strategy and control

After Athelas

  • 115% increased reimbursement rate per visit
  • 15% decrease in denial rates
  • Dedicated handling of denials daily
  • Financial communication confidence with patients
  • Visibility into exact figures, matched to EOB
  • Weekly meetings & support from Athelas Account Manager

OneAccord now operates with clarity and confidence, with full visibility into billing, significantly diminished denials, and a fully supported growth strategy at their fingertips. Athelas is committed to their results and has become not only a part of their daily workflow–but a part of their culture.

Want to make billing simple and spend more time on actual care? Schedule a demo with Athelas, powered by Commure, today.

“It’s where healthcare needs to go.”
– Sean Flannagan, Founder and CEO