Why Athelas Loves Physical Therapy
Our Commitment to PT Practices
Physical therapy practices are facing increasing pressure. Complex billing rules, shifting payer expectations, and disconnected systems can make it hard to focus on what matters most: caring for patients.
At Athelas, we believe physical therapists should spend their time improving lives, not fighting administrative burden. That belief guides everything we build and every partnership we make.
—Tim Anne, CEO
Lattimore Physical Therapy
—Thomas Farnsworth, M.P.T
Farnsworth Orthopedic Physical Therapy
Our commitment to the PT space is extensive and enduring. We have invested deeply in product innovation and service to support physical therapy practices now and in the future. Our offerings are built for physical therapy billing challenges and have matured over years of real-world use.
Investment in Products That Support Growth and Stability
PT practices need tools that grow with them and teams that stand with them. That is why we continue to invest in features that make a difference for physical therapists. We have built our RCM solution to handle complex PT claim scenarios, automate repetitive tasks, and provide clear financial insight. And our Athelas Air EHR platform is designed so documentation, billing, scheduling, reporting and analytics work together in one system that supports healthy, growing PT practices every day.
—Sean Flannagan, Founder and CEO
OneAccord Physical Therapy
The Evolution of Athelas RCM
Athelas’ revenue cycle management platform has matured over years of real-world use by physical therapy practices, evolving into a smarter, more proactive system built to reduce administrative burden and protect revenue.Our RCM offering combines deep PT billing expertise with intelligent automation, helping practices stay ahead of payer complexity while gaining clearer visibility into financial performance. With ongoing investment in AI-driven tools, Athelas RCM continues to move beyond reactive billing support to a more predictive, action-oriented model.
Recent advancements include:
An AI Billing Assistant that allows teams to ask questions in plain language and instantly access claim status, patient balances, and billing insights
Automated actions and guided workflows that reduce manual follow-up and speed up resolution of common billing tasks
Deeper financial visibility and analytics that help practices understand trends, identify risks, and make more confident decisions
Continued Innovation in Athelas Air
Athelas Air continues to evolve into a smarter, more intuitive EHR designed specifically for the operational and clinical realities of physical therapy practices. Each enhancement is built to reduce friction in daily workflows, improve compliance, and give teams more clarity throughout the day, without adding complexity. These investments reflect our commitment to building technology that supports how PT practices actually work.
Recent enhancements include:
Air Assistant, an AI-powered workflow companion that helps teams schedule patients, manage visits, and launch documentation using simple prompts
A redesigned Air Calendar that makes provider availability, appointment details, and daily schedules easier to understand at a glance
Automated KX modifier logic to proactively support Medicare compliance and reduce preventable denials
Why This Matters for Physical Therapy Practices
For physical therapy practices, the biggest challenges don’t exist in isolation; documentation impacts billing, scheduling affects cash flow, and small compliance gaps can rapidly turn into denied revenue. Athelas Air and Athelas RCM are designed to work together as a connected system that eliminates those gaps.
Clinical documentation, scheduling, and compliance logic flow directly into billing and revenue workflows, reducing errors, accelerating reimbursement, and improving first-pass claim rates. The result is fewer handoffs, clearer insight into performance across locations, and less administrative burden for your staff, giving PT teams the confidence and stability they need to focus on patients and sustainable growth.
Athelas does not build features and walk away. We refine them based on feedback from PT practices, and we invest in products that reflect how you actually work and how you want to grow.
Real Commitment, Real Results
Athelas Air continues to evolve into a smarter, more intuitive EHR designed specifically for the operational and clinical realities of physical therapy practices. Each enhancement is built to reduce friction in daily workflows, improve compliance, and give teams more clarity throughout the day, without adding complexity. These investments reflect our commitment to building technology that supports how PT practices actually work.
Lattimore Physical Therapy and Sports Rehabilitation Network
Lattimore is one of the largest private physical therapy groups in New York, with more than 30 clinical locations. When they first came to Athelas they were focused on improving their revenue cycle. Their leadership team chose our RCM service because it was purpose built for physical therapy billing and provided deep operational support.
Lattimore saw significant reductions in denials, faster claim payments, and a dramatic drop in the resources required for billing. The improved financial performance created confidence that made them comfortable expanding their relationship with us.
They went further and adopted Athelas Air. With Air, the practice tied billing to documentation and scheduling in a single system. First pass claim rates went above 95% and their teams gained real time insight into revenue and workflows across every location. The result was not just better numbers, but a more sustainable foundation for the future.
Lattimore’s CEO Tim Anne said the transition from RCM to a full Athelas system was transformational. It gave them systems they could build on, not systems they had to work around. Our expanded partnership illustrates how we reinvest in our products as practices scale and evolve.
OneAccord Physical Therapy
OneAccord Physical Therapy is a practice in Arizona that combines patient care with education and clinical innovation. Before working with Athelas the team struggled with unclear financial visibility and inconsistent reimbursement outcomes. They quickly saw the impact of our revenue cycle management support with an increase in reimbursement per visit and a reduction in denials.OneAccord now works with dedicated Athelas account managers and meets regularly to review performance and refine workflows. That ongoing collaboration helped them understand where revenue was coming from and how to improve it. With clearer financial data they could invest more time and energy into patient care and educational programs.Founder and CEO Sean Flannagan described the relationship with Athelas as more of a partnership than a vendor agreement. He said the support felt embedded in their operations and helped the practice grow from a place of confidence.
Commitment That Goes Beyond Software
Athelas is committed to physical therapy practices for the long haul. Our goal is to show this in the products we build, the enhancements we invest in, and the way we work with teams day after day. We do not just improve billing and reporting. We build systems that support clarity, stability and a strong future.
"All the great work you're doing is helping, not only the industry offset those Medicare cuts, but it's also helping physical therapists survive and and just stay afloat."
– Wade Meier, Co-Founder, Meier & Marsh Physical Therapy
For practices looking for partners who understand physical therapy billing and practice operations, we are ready to help.
