Case Studies

How Springville Dermatology Hit an All-Time Low 1% Denial Rate with Athelas

Springville Dermatology and Diagnostics, a multi-location specialty practice in Utah, recently shared highlights from their partnership with Athelas to streamline operations and maximize collections.After switching to Athelas, Springville experienced a measurable transformation in revenue cycle performance, documentation, and patient collections—achieving a denial and rejection rate of just 2.2%, well below the 5–10% industry standard.

How South Valley ENT Made 12% More Per Encounter and Achieved a 2% Denial Rate with Athelas

South Valley ENT, a multi-provider specialty clinic in Utah, partnered with Athelas, powered by Commure, to bring greater efficiency, visibility, and control to their business operations. After years of relying on a traditional billing partner, South Valley ENT sought a solution that could not only support clinical needs but also provide robust tools to strengthen revenue performance and operational oversight.

How Dr. Ting Cut Documentation Time by 20 Minutes/Patient and Boosted Revenue by 80%

Dr. Arthur Ting is one of the most respected orthopedic surgeons on the West Coast, known for treating elite athletes and industrial workers alike. But behind the scenes, his high-performance care was being held back by outdated billing systems, manual paperwork, and disconnected documentation workflows.

How PACS Urgent Care Streamlined Operations and Boosted Revenue with Athelas

PACS Urgent Care is a fast-growing, multi-provider urgent care network with 2 locations. Like many urgent care operators, they were managing high patient volume, complex billing, and operational inefficiencies that made growth harder than it should be.

How Men’s Health Boston Generated $57,000/Month with Athelas, Powered by Commure

Men’s Health Boston is a premier men’s health and urology clinic led by Harvard faculty and physicians, offering specialized care in andrology, endocrinology, sexual health, and preventive medicine. With a mission to provide cutting-edge care and outstanding patient experience, they needed an RCM partner who could match that same standard of operational excellence.