Athelas Eligibility & Benefits Verification for Physical Therapy
Precise eligibility and benefits verification is one of the most important steps in delivering timely, affordable physical therapy care.
When done well, it builds patient trust, reduces billing questions, and protects your practice from preventable denials and delays. When done manually, it consumes staff time and leaves room for error.
Athelas helps physical therapy practices confidently verify eligibility and benefits so care decisions, scheduling, and billing are aligned, from the very first visit.
What Eligibility & Benefits Means for PT Practices
Eligibility and benefits verification confirms whether a patient’s insurance is active and what services are covered before care is administered. For physical therapy, this process often includes:
Reduced onboarding fee that’s returned in Month 12 of your initial term
Guaranteed rate and cost match of current TherapySource pricing
90-day guaranteed implementation timeline
Full 837 claims duplication run to ensure performance
Industry-best performance SLAs
Free AI chart review
Because PT benefits vary widely by payer and plan, missing or incomplete verification can lead to denied claims, delayed payments, and frustrated patients.
Common Challenges with PT Eligibility & Benefits
Physical therapy practices face unique complexity when verifying benefits:
Visit caps and therapy limits
Many plans limit the number of covered PT visits per year or per condition. These caps may reset annually, apply across therapy disciplines, or require medical necessity reviews once thresholds are met
Modifier requirements
Modifiers such as GP, KX, and others can be required to indicate therapy services or confirm medical necessity when caps are exceeded. Missing or incorrect modifiers often result in denials.
Authorization rules that change mid-plan
Engineered for multi-speaker conversational settings, with advanced real-time speech recognition technology.
Manual payer portals and phone calls
Generates CPT/ICD-10 codes from SOAP notes using LLMs, returning hours of daily productivity back to staff and ensuring undercoding never happens again.
How Athelas Supports Eligibility & Benefits for PT
Athelas powers your practice with a best-in-class, AI-driven platform designed to reduce administrative burden while improving financial accuracy.
Intelligent RCM Insights
RCM Insights by Athelas transforms how practices manage eligibility and claims. AI-driven tools retrieve payer information, track trends, and surface risks before they turn into denials. Secure browser agents handle payer portal access, saving staff time while improving consistency and validity.
Intelligent RCM Insights
With Athelas Air, eligibility information flows directly into clinical and financial workflows. Providers and front office teams can see relevant benefit details, visit limits, and authorization status without switching systems or relying on manual notes.
Real-Time Visibility into Risk
Revenue AI delivers insights into claim performance and denial drivers. This helps practices identify where visit caps, modifiers, or authorization issues are impacting reimbursement and adjust workflows proactively.
Handling Visit Caps with Confidence
Visit caps are one of the most common sources of confusion for both patients and staff. Athelas helps practices:
Identify annual or lifetime PT visit limits
Track visits used versus remaining
Flag when caps are approaching
Support proper use of modifiers like KX when medical necessity applies
Reduce surprises at billing time
Visit caps are one of the most common sources of confusion for both patients and staff. Athelas helps practices:
Modifier Accuracy and Compliance
Visit caps are one of the most common sources of confusion for both patients and staff. Athelas helps practices:
Aligning documentation with billing requirements
Providing real-time compliance prompts within Ambient AI workflows
Reducing manual errors that lead to rejected or denied claims
This allows clinicians to focus on patient care while maintaining confidence that claims are compliant.
Built to Scale with Your Practice
As practices grow, eligibility and benefits complexity increases. Athelas is built to scale, supporting single-location clinics and multi-site organizations alike.
Lattimore Physical Therapy used Athelas to unify EHR, RCM, and AI-driven workflows, achieving a 95% first-pass rate and reducing claim cycles to 10–14 days, all while expanding to 35 locations.
Their success shows what is possible when eligibility, documentation, and billing work together in one intelligent system.
One Platform. Three Products. Working in Sync.
Athelas powers your practice with a unified platform:
- RCM Insights to accelerate payments and reduce denials
- Ambient AI to streamline documentation and support compliant coding
- Air EHR to connect front office, clinicians, and billing teams in real time
Eligibility and benefits shouldn’t slow your team down or put revenue at risk. With Athelas, physical therapy practices get clarity, efficiency, and confidence at every step.
Unmatched patient care, not paperwork. That’s our promise.