Athelas’s Long-Term Commitment to the Physical Therapy Community
Athelas has spent years working closely with physical therapy practices across the country. Through that work, we intimately understand physical therapists' needs and wants. The most clear takeaway is that they need more than short-term fixes to billing or documentation problems. Clinicians need a partner who deeply understands the realities of running a PT practice and is committed to the long run.
Our mission in the physical therapy space is simple: reduce administrative burden, strengthen revenue cycle performance, and give clinicians and operators the clarity they need to focus on patient care. That commitment shows up in how we build our technology, how we support our customers, and how we continue to invest in the PT community.
From physical therapy revenue cycle management to fully integrated practice software like Athelas Air, our work is designed to help practices operate more smoothly today and grow with confidence tomorrow.
Supporting PT Practices Beyond Billing
Revenue cycle management is often the first place practices feel strain. Denials, delayed payments, and lack of visibility can slow down growth and frustrate staff. Athelas RCM was built to tackle the complexity of physical therapy billing with proactive workflows, dedicated account support, and real-time financial insights.
But long-term success requires more than fixing claims. Practices also need connected systems that align clinical care with financial performance. Athelas Air brings documentation, scheduling, billing, analytics, and reporting into one unified platform. This reduces friction across teams and allows leaders to make informed decisions without juggling multiple tools.
PT practices run on connected workflows—where documentation impacts billing, scheduling affects cash flow, and small compliance gaps can quickly lead to denied revenue. Athelas Air and Athelas RCM are designed as a unified system that connects clinical, scheduling, and compliance data directly to billing, reducing errors, speeding reimbursement, and improving first-pass claim rates.
The result is fewer manual handoffs, clearer visibility across locations, and less administrative burden for staff. And because Athelas builds in close partnership with PT practices, our products continue to evolve based on real-world feedback—supporting how you work today and how you plan to grow next.
How this Approach Makes a Lasting Difference
Lattimore Physical Therapy Builds a Scalable Foundation
Lattimore Physical Therapy and Sports Rehabilitation Network is one of the largest private physical therapy groups in New York, operating 35 locations. As the organization grew, disconnected systems and manual workflows made it difficult to manage billing efficiently and maintain visibility into financial performance.
After partnering with Athelas for physical therapy revenue cycle management, Lattimore saw immediate improvements. They reduced billing overhead by more than 50% and significantly lowered denial rates. Claims were processed faster and financial reporting became clearer and more reliable.
To support continued growth, Lattimore later adopted Athelas Air. With clinical and financial workflows fully integrated, leadership gained real-time insights across all locations. First-pass claim rates rose above 95%, documentation became more consistent, and administrative burden across clinics dropped.
According to CEO Tim Anne, the transition to Athelas was about more than improving metrics. It was about building infrastructure that would support the organization for years to come. Today, Lattimore operates with confidence knowing their systems are aligned with both patient care and long-term growth.
Why Long-Term Partnership Matters in Physical Therapy
Physical therapy practices operate in a challenging environment. Reimbursement pressure, staffing shortages, and administrative complexity are ever-present. Technology alone is not enough; sustainable success requires ongoing support, adaptable systems, and a partner invested in the road ahead.
Athelas believes in a long-term approach. Our physical therapy solutions are built to evolve as payer rules change. Our software is designed to scale as practices expand. And our teams stay engaged well beyond implementation to ensure continuous improvement.
Whether supporting a single clinic or a multi-location organization, our goal is the same: to help physical therapy practices reduce administrative friction, improve financial performance, and build operations that support excellent care.
Looking Ahead
Athelas remains deeply committed to the physical therapy community. We will continue to invest in better tools, stronger service, and closer partnerships with the practices we serve.
If your practice is looking for a revenue cycle management partner that understands physical therapy and is committed for the long haul, you found us.
Learn more about all the ways Athelas can support your PT practice.
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