Billing software that supercharges your in-house team

See why each claim denied, and the next step

Open any denied claim. The AI summary names the denial, what it means and what to do next, on the claim itself. Want more? Ask Athelas Assistant why it denied and it reads the claim and the denial, then explains the fix in plain English.

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  CO-16, CO-97 and the rest, decoded on the claim
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  "Analyze" button for a one-click breakdown
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  Your biller decides; nothing changes without you

Fix it and resubmit from one chat

Tell Athelas Assistant what changed. It sets up the corrected claim with the right frequency code and payer claim number; you confirm with one click. Write off, bill the patient or resubmit: the claim's history and options sit in the same view, so your biller decides and acts on the spot.

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  Corrected claims without retyping
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  Bulk actions and plain-English filters ("show me denied corrections from last week")
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  Every action logged on the claim's activity feed

Why does this patient owe? One click.

Click the balance on a patient's profile and Athelas Assistant explains each charge, insurance payment, credit and open amount in plain English. Primary, secondary and patient balances show together on the patient's claims tab, so "why didn't secondary pay?" is a look, not a phone call.

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  Balance explained from the patient profile
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  Primary, secondary and patient amounts side by side
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  Patient statements by email, text or paper, from the same system

Copays and deductibles, before check-in

Athelas runs eligibility checks for upcoming appointments with most payers and flags coverage and copay issues on your appointments list. Click any result for the full response. Copay vs coinsurance? Ask Athelas Assistant and get it in plain English.

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  Nightly checks on upcoming appointments
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  Alerts column for coverage, copay and prior-auth issues
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  Collect copays, coinsurance and deductibles at the desk

Your billing rules, written in plain English

Describe the rule ("hold Medicare claims without a plan of care") and Athelas Assistant drafts the conditions and actions. You review, approve and it runs on every claim. No ticket, no waiting.

Set up at your own pace

Setup Hub is a checklist inside Air. Every setup task lives in one place, tagged Clinical or Billing and Critical or Optional, with a short description, a setup guide and a Go To Page button on each.

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  Kickoff. A quick tour and a welcome session with us.
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  Work the Billing checklist. User roles and logins, provider credentialing, alert rules that surface payer requirements inside the note, patient reminders with intake forms and payment links.
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  Seven launch check-ins with us. From Getting Started to First Month Post-Launch.

Self-paced trainings and training office hours are on the checklist too.