Meet Your New Revenue Cycle Superhero: The Athelas AI RCM Assistant

Hey there, healthcare heroes! If you've ever felt buried under a mountain of billing paperwork, endless claim denials, or patient account mysteries, buckle up. We're thrilled to introduce the **Athelas AI RCM Assistant**—your next-gen digital sidekick that's about to revolutionize how your team handles revenue cycle management (RCM).

Built on cutting-edge conversational AI, this powerhouse lives right inside your Insights dashboard at [insights.athelas.com](https://insights.athelas.com). It's like having a tireless expert on call 24/7, handling the grunt work so you can get back to what you do best: delivering top-notch patient care. And the best part? It's available **right now** to everyone!

Why Athelas AI Feels Like Magic

Imagine typing a simple question and getting instant, accurate answers—no more clicking through tabs, scrolling endless pages, or hunting for FAQs. Athelas AI combines lightning-fast data access, automated actions, and a chat-based interface to make complex tasks feel effortless.

You can quiz it on:
- Appointment details and benefits
- Specific patients or accounts
- Claim and encounter details
- Insights guides and FAQs

It's all about speed, precision, and intelligence, turning your rev-cycle chaos into streamlined success.

Patient & Account Management: Bye-Bye, Busywork

Tired of manual data dives? Athelas AI supercharges patient and account handling. With a few prompts, pull up demographics, insurance details, balance breakdowns, or even generate shareable one-pagers for your team or patients.

It shines in the nitty-gritty too: managing credits, processing refunds, tracking payment histories, and—drumroll—**automatically writing off balances. Say goodbye to administrative headaches!

Watch it in action:

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Try these prompts:
- "Write off $150 balance for John Smith - reason: financial hardship."
- "Search for the patient with the phone number (555) 123-4567."
- "Analyze all charges and payments for John Smith from January to March 2024."
- "Update insurance information for John Smith - new policy number ABC123."

Claims & Encounters: Analysis on Autopilot

Denials got you down? Athelas AI is your claim-whisperer. Search, review, and resolve issues in a single chat window. Track visits (in-person, telehealth, or labs), filter by patient/provider/date/status, and get full details including billing summaries and timelines.

Submit or resubmit to any payer, handle bulk actions, update CPTs/diagnosis codes, and spot billing red flags instantly.

Demo time:

Prompt ideas:
- "Find encounters from 09/01/2024 to 09/30/2024 for Joanne Smith."
- "Get full details for encounter ID 45678 and provide a billing summary."
- “What's the current status of encounter 12345?”
- "Submit encounter 12345 to primary insurance."
- “Explain what the denial reason means for CARC code “XXX” on encounter 1234.”

Front Office Glow-Up: Appointments Simplified

Front desk frenzy? Athelas AI turns scheduling into a breeze. Get appointment insights, patient trends, eligibility checks, copays, coinsurance, and pre-visit charges—all without leaving the chat.

Empower your staff to answer patient questions confidently, even if they're billing newbies.

Front office demo:

Handy prompts:
- “Appointment ID 74229 lists a copay of $40. The patient says they should not owe a copay. What should I tell them?”
- "Give me a summary of all appts for X facility tomorrow. Which patients have a high balance pending I should look at?"
- "Find all upcoming appointments for patient Sarah Wilson in October 2024"

Your Built-In Tutor: Mastering Insights & FAQs

New software got your team scratching heads? Athelas AI is the ultimate guide. Ask anything—from workflows to error fixes—and get step-by-step instructions, term explanations, and role-specific docs right in the dashboard.

Perfect for onboarding or quick refreshers!

Examples to try:
- “How do I post a payment to a claim?”
- “How do I refund a payment back to the patient’s card?”
- “What does ‘pending adjudication’ mean?”
- “Show me how to create a new patient statement batch.”
- “Where can I find claims that were denied this week?”

What's Next? Even More Superpowers Incoming

We're just getting started! Keep an eye out for:
- Reporting and Analytics: Generate custom reports with filters for charges, providers, payers, or dates—straight from chat.
- Coding and Compliance: Quick lookups for CPT/HCPCS codes, modifiers, bundling rules, and compliance summaries.
- Claim Resubmission: Let AI handle edits and resubmits automatically—no more form-filling drudgery.

Ready to Level Up? Jump In Today!

Getting started is a snap: Log into your Insights Dashboard, click Athelas AI in the top header, and fire away with a question. You'll get clear answers, actionable steps, and— for any financial moves— a confirmation prompt for total control.

Athelas AI learns from your interactions and feedback, getting smarter every day. Questions? Chat with your account manager!

Head to insights.athelas.com now and let the AI revolution begin. Your rev-cycle (and your sanity) will thank you.