Athelas Insights

In the wake of the Change Healthcare cybersecurity incident, many healthcare practices are contemplating a significant operational shift — changing their clearinghouse providers. While the idea might seem straightforward, the reality is anything but.

In the wake of the Change Healthcare cybersecurity breach that shook the U.S. healthcare industry on February 21, many medical practices found themselves in an unprecedented predicament. The indefinite suspension of claims submissions infrastructure threatened to halt the vital flow of operations and cash for countless healthcare providers. Understanding that timely delivery of services can significantly impact patient outcomes and financial stability, Athelas RCM has steadfastly embraced a guiding principle: “Speed above all else.”

Following a cyberattack on Change Healthcare that disrupted critical IT infrastructure, an urgent care practice faced significant operational challenges, with 1,310 insurance claims worth $523K stalled. Athelas's swift implementation of a tailored Revenue Cycle Management (RCM) solution, leveraging multiple submission channels and seamless integration with the practice's EHR system, quickly restored the clinic's cash flow and operational stability, showcasing the importance of resilient healthcare collaborations in crisis situations.

The recent Change Healthcare/UnitedHealthcare incident has led to an indefinite suspension of claims submissions infrastructure across U.S. medical practices. However, Athelas is prepared to help.

Athelas/Commure, a leading healthcare technology company, acquihires RoBhat Labs, and brings on founder Ash Bhat to work on special projects.

Discover how Greater Los Angeles Orthopedics bolstered their position as a longtime leader in community care by automating their revenue cycle with Athelas RCM.